support news

New Evolution of Quantum Support

The ongoing growth of the Quantum client base has brought about the evolution of the Quantum support system, and the introduction of Ben Wake as the new Head of Technical Support.

Ben is the ideal candidate for the position, bringing to the role an in-depth knowledge of Quantum’s market leading product and a technical affinity which allows him to guide our clients quickly and effectively through any issues that may arise with their website system.

The newly developed Quantum Technical Support Team is able to help our clients with any technical issues which relate to our website systems or services; with no issue too big or too small.

For instant access to a member of the Quantum Technical Support Team, clients may utilise the dedicated technical support email address at technical@quantumweb.co.uk.

In addition to our dedicated Technical Support email address we also offer an out of hour’s technical support phone line. For more information about receiving 24/7 Technical Support, please contact our Technical Support Team at technical@quantumweb.co.uk.